Joe Macleod

Joe Macleod is a highly accomplished individual with extensive experience in product and customer experience leadership. He is the Founder and Head of Endineering at andEnd, the world's first customer ending business. Joe is also an author, TEDx speaker, and mentor to leading brands in creating the best consumer endings.

During his time as the Head of Design at Ustwo, an award-winning studio, Joe built and led a highly respected design team with studios in major cities worldwide. He successfully delivered digital products for renowned global brands, expanding their customer experience to new platforms such as mobile, TV, and bespoke platforms.

As an author, Joe dedicated three years to researching, writing, and publishing the book "Ends." This project focused on closure experiences in the consumer lifecycle and shed light on significant issues in consumerism. His book received critical acclaim, with iFixIt referring to it as "the best book about consumer e-waste." Joe has followed up with his new book, "Endineering," which has been praised as defining and mapping out a new sub-discipline of study. The DoLectures even recognized it as one of the best business books of 2022.