The Product Experience

"The Product Experience" podcast, hosted by Lily Smith and Randy Silver.

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Latest Episodes

A better way to share your product vision - Janet Bumpas (Product Advisor)

A better way to share your product vision - Janet Bumpas (Product Advisor)

Join us this week on The Product Experience podcast as we sit down with Janet Bumpas, a veteran Product Advisor with a wealth of experience in both startups and large corporations, to unravel the secrets behind creating compelling product visions.

Featured Links: Follow Janet on LinkedIn | Janet's website | 'How to find out what your customers want' feature by Janet Bumpas at Mind The Product

Our Hosts
Lily Smith
enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Measuring critical user journeys - Javier Andrés Bargas-Avila (UX Director, Google)

Measuring critical user journeys - Javier Andrés Bargas-Avila (UX Director, Google)

For this week's podcast, we had a great conversation with Javier Andrés Bargas-Avila, Google's UX Director. Ever wonder how Google ensures its products cater to user needs while balancing business and engineering demands? Javier shares his journey from psychology student to UX research leader, revealing the intricate process of integrating user insights into product development. From prioritization challenges to the concept of Critical User Journeys (CUJs).

Featured Links: Follow Javier on LinkedIn | Javier's website | 'Five things we learned at the Pendomonium and #mtpcon roadshow - Berlin 2024' feature by Louron Pratt | About Google

Our Hosts
Lily Smith
enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

What companies gets wrong about product discovery - Frances Ibe (SVP of Product, Tide)

What companies gets wrong about product discovery - Frances Ibe (SVP of Product, Tide)

Listen to our conversation with Frances Ibe, the SVP of Product at Tide. Frances shares invaluable insights on her journey from developer to product leadership and how to avoid common pitfalls during the discovery process.

Featured Links: Follow Frances on LinkedIn | Tide | 'Six things we learned at the Pendomonium and #mtpcon roadshow - London 2024' feature by Louron Pratt

Our Hosts
Lily Smith
enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Building a thriving product community - Thomas Leitermann (Senior Growth Product Manager, Personio)

Building a thriving product community - Thomas Leitermann (Senior Growth Product Manager, Personio)

Unlock the secrets to building a powerful product community with Thomas Leiterman, co-organizer for Product Tank in Amsterdam and Senior Growth Product Manager at Personio. Thomas takes us on a journey through his own experiences, starting a community from scratch inspired by Mind the Product Engage in Hamburg, and later merging into Amsterdam's vibrant scene.

Featured Links: Follow Thomas on LinkedIn | Product Tank Amsterdam | Personio | '5 things we learned at the Pendomonium / #mtpcon Amsterdam 2024 roadshow' feature by Louron Pratt at Mind The Product

Our Hosts
Lily Smith
enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

How to estimate responsibly in product - Neil Vass (Engineering Manager, The Co-op, BBC)

How to estimate responsibly in product - Neil Vass (Engineering Manager, The Co-op, BBC)

Listen to our conversation with Neil Vass, Engineering Manager at Co-op. We unravel the intricacies of making estimations in product and discuss the fine balance between setting attainable goals and avoiding undue stress on your team.

In our discussion, we address the common pitfalls in estimation, from the pressure to deliver overly optimistic figures to the misuse of estimates as bargaining chips rather than planning tools.

Featured Links: Follow Neil on LinkedIn | Neil's website | Neil's 'Minimum Viable Estimation - Part 4' feature | Neil's 'Minimum Viable Estimation - Part 5' feature | 'Estimating Complexity' - Liz Keogh episode on The Product Experience | Buy 'How to Measure Anything: Finding the Value of Intangibles in Business' book by Douglas W. Hubbard

Our Hosts
Lily Smith
enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Product pitfalls: how to avoid them - David Pereira (CEO, CPO, omoqo GmbH)

Product pitfalls: how to avoid them - David Pereira (CEO, CPO, omoqo GmbH)

What are the common pitfalls that product teams face? Join us this week on the podcast for a discussion with David Pereira, CEO and CPO of omoqo GmbH, as he shares his unique insights into building an effective product strategy and avoiding common traps that product-led organisations face.

Featured Links: Follow David on LinkedIn | David's website | Buy David's book 'Untrapping Product Teams' | Omoqo

Our Hosts
Lily Smith
enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

The illusion of quick fixes in organisational change - Steve Hearsum (Consultant, Author)

The illusion of quick fixes in organisational change - Steve Hearsum (Consultant, Author)

Can organisational change truly rely on quick fixes, or are we missing the bigger picture? Join our engaging discussion with Steve Hearsum, Author of "No Silver Bullet: Bursting the Bubble of the Organizational Quick Fix." Steve shares his journey into the field and reveals the flawed belief in miracle solutions for complex challenges. We tackle the often-overlooked challenges faced by product managers who are expected to perform at senior leadership levels without adequate support.

Featured Links: Follow Steve on LinkedIn | Buy Steve's book 'No Silver Bullet: Bursting the Bubble of the Organisational Quick Fix' | Edge + Stretch | 'The Life Cycle of a Silver Bullet' piece at What's the PONT Blog

Our Hosts
Lily Smith
enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

The evolution of product management - Graeme Stuart (Head of Product, Aflac)

The evolution of product management - Graeme Stuart (Head of Product, Aflac)

Is the traditional view of product management losing its relevance in today's global landscape? Join us as we chat with Graeme Stuart, Head of Product at Aflac Northern Ireland and Co-founder of ProductTank Belfast, about his rich, two-decade-long journey through the evolving world of product management.

Featured Links: Follow Graeme on LinkedIn | Deep Labs | Dovetail | John Cutler feature on The North Star Framework | 'Testing Business Ideas' - David Bland episode on The Product Experience 

Our Hosts
Lily Smith
enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

What organisations get wrong about market expansion - Chui Chui Tan (Growth and Strategy expert)

What organisations get wrong about market expansion - Chui Chui Tan (Growth and Strategy expert)

Join us on this week's podcast as we explore international product growth with Chui Chui Tan of Beyō Global, an expert in culturalisation. Discover how she helps businesses thrive in new markets by understanding cultural nuances and values. From her user experience roots to her role as a global consultant, Chui Chui highlights the importance of cultural intelligence in product development and international strategy, offering tips even small enterprises can use for growth.

Featured Links: Follow Chui Chui on LinkedIn | Beyō Global| Buy Chui Chui's book 'Research for Global Growth - Strategies and Guidelines for Cross-Cultural Insights'

Our Hosts
Lily Smith
enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Bio of The Product Experience

"The Product Experience" is a podcast presented by Mind the Product, a global community of product professionals. Hosted by Lily Smith, ProductTank organizer and Product Consultant, and Randy Silver, Head of Product and product management trainer, the podcast delves into real insights and practical advice to enhance product practice.

With a focus on bringing valuable conversations with product people from around the world, "The Product Experience" features the best speakers from ProductTank meetups, Mind the Product conferences, and the broader product community. The hosts engage in in-depth discussions with industry experts, thought leaders, and practitioners to explore various aspects of product management.

As part of the Mind the Product network, "The Product Experience" contributes to the broader mission of empowering product professionals and promoting excellence in the product management community.

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