Beyond The Tools

Sandra Ansell joins Beyond the Tools to share her powerful story of growth, transition, and legacy in the HVAC industry. This episode dives into what it really takes to plan for the future—without losing what matters most.

👉 Full show notes: https://reflectivemarketing.com/podcast/sandra-ansell-the-smart-way-to-sell-your-hvac-business/

​​Ryan Sledge knows that while hard work matters, real growth in the trades comes from structure, standards, and strong teams. In this episode, he shares how hiring people who care, setting clear expectations, and building solid playbooks and scorecards transformed his business into one that runs smoothly and grows sustainably.

👉 Full show notes: beyondthetoolspodcast.com

Missed calls aren’t just missed opportunities—they’re lost revenue. In this episode of Beyond the Tools, Laura Fudge from Telelink shares how contractors can improve customer experience, reclaim their time, and build stronger businesses through smarter answering service strategies.

👉 Full show notes: beyondthetoolspodcast.com

What does it really take to grow a successful HVAC business? This episode explores leadership, planning, team building, and the mindset that drives real, lasting growth in the trades.

Sponsored by Telelink—24/7 live answering services for the trades.

Full show notes here: https://reflectivemarketing.com/podcast/stephanie-postell/

In this episode, HVAC expert John Ellis shares how clear pricing, customer education, and IAQ solutions can help you close bigger jobs and gain homeowner trust. If you want sales to feel easier—for your team and your customers—this one’s packed with practical strategies.

👉 Full show notes: https://reflectivemarketing.com/podcast/john-ellis/

Running a construction business comes with constant demands—but it doesn’t have to feel chaotic. Erik Jensen of Sprucehill Homes shares the systems and leadership strategies that helped him bring order, accountability, and long-term growth to his company. 

This episode is sponsored by Telelink, 24/7 live answering services for the trades.

Access the full show notes here: https://reflectivemarketing.com/podcast/erik-jensen-working-smarter-to-double-your-contracting-business/

Struggling to make your marketing actually work for your home service business? 

In this episode, Hook Agency’s Tim Brown  breaks down how niching down, aligning your sales and marketing, and building a personal brand can lead to real growth. 

This episode is sponsored by Telelink, 24/7 live answering services for the trades.

Access the full show notes here: https://reflectivemarketing.com/podcast/tim-brown-how-to-hook-more-homeowners-with-a-personal-brand/

We’re back — and we’ve got some big updates.

In this special relaunch episode of Beyond the Tools, Krystal Hobbs returns to the mic after taking a year off to travel the world and reflect on what matters most — in life and in business.

Krystal shares why she paused the podcast, how she used that time to refocus her marketing agency, and what’s ahead for this new season. From meaningful conversations with contractors to fresh video content on YouTube, Beyond the Tools is coming back stronger, more intentional, and more community-focused than ever.

This season, we’re also launching a bi-weekly episode schedule to ensure every conversation is packed with value—and produced with care.

Whether you’re a longtime listener or just joining in, this is your invitation to dive into a new season filled with real talk, real tools, and real stories from across the trades.

Rob Matheny, the co-founder of Reliability Home Services and Service Ninja, discusses the secrets to building a business that runs without you. With his vast experience in the home services industry and as a coach and consultant, Rob offers valuable tips on effective processes, automation, and training teams. Don't miss out on this opportunity to break free from the daily grind and take control of your business.

For the full show notes, head on over to https://reflectivemarketing.com/podcast/Robert-Matheny-Implement-These-Key-Strategies-to-Build-a-Thriving-Business-That-Runs-Without-You