HBR IdeaCast

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The "HBR IdeaCast" is a prestigious weekly podcast offered by the Harvard Business Review.

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The Keys to Great Conversation

Whether we’re interacting with colleagues, clients, friends, family members or strangers, conversations are the way most of us build — or break — relationships. And yet we don’t often think deeply about how to approach this type of casual communication. Alison Wood Brooks, associate professor at Harvard Business School, has studied what it takes to create a great conversation and offers research-backed tips for improving your skills. Brooks is the author of the book Talk: The Science of Conversation and the Art of Being Ourselves.

When Sales Incentives Backfire

Sales commissions act as a crucial lever to increase revenue and customers. But sometimes those incentives bring unintended consequences. New research identifies eight ways that salespeople across industries cheat or bend the rules to maximize their gain—often at the expense of the company's bottom line and customer loyalty. Huntsman School of Business professor Timothy Gardner and consultant Colin Wong explain these tactics, like sandbagging, falsifying data, and giving excessive discounts to close deals. The researchers also share how company leaders can audit, correct, and monitor an incentive program—and when they should let some practices slide to maintain productivity and motivation. Gardner and Wong are coauthors of the HBR article “How Salespeople Game the System.”

Are You an Inspirational Leader?

What does it take to really energize people and motivate them toward a goal? Inspirational leadership might seem idiosyncratic and hard to quantify, but, according to Adam Galinsky, professor at Columbia Business School, it involves three key elements: having a vision, setting an example, and mentoring. His research shows this is true across industries and geographies, and he offers advice on how to improve in each area. He's author of the book Inspire: The Universal Path for Leading Yourself and Others as well as the HBR article “What Sets Inspirational Leaders Apart”.

Stop Multitasking and Try Timeboxing

There are all kinds of productivity tools out there promising to help you make the most of your day. Some people swear by timeboxing: the method of reserving time on your calendar each day for each task you want to get done, and then truly focusing on that one thing at a time. The return on merging your to-do list with your calendar like this, says Marc Zao-Sanders, is higher productivity, better collaboration, and less distraction and anxiety. He explains how try to the method yourself and the how your team and organization benefit from it, not just you. Zao-Sanders is author of the book "Timeboxing: The Power of Doing One Thing at a Time."

How Leaders Can Encourage Learning

In an age of rapidly changing technology, it’s more important than ever for organizations to effectively support employee learning. Gianpiero Petriglieri, associate professor at INSEAD, has studied leaders who do this well and says they fall into three categories: custodians, challengers, or connectors. He explains which type of learning leader works best in which contexts and how all three approaches can help individuals and teams reach the next level. Petriglieri is author of the HBR article "Three Ways to Lead Learning."

The Consumer Psychology of Adopting AI

Despite all the ways that artificial intelligence promises to improve our lives, many consumers feel anxious and are averse to AI-powered products and services. For marketers and product managers, it’s vital to understand what is driving that resistance to adoption. Julian De Freitas is an assistant professor in the marketing unit at Harvard Business School. He has identified five main ways people see artificial intelligence negatively: that AI is opaque, emotionless, inflexible, autonomous, and not human enough. Through real-life cases and the latest research, he explains how companies can soothe anxieties and encourage consumer adoption. De Freitas the author of the HBR article "Why People Resist Embracing AI."

If DEI Programs Aren’t Effective, What Is?

Amid the backlash against diversity, equity, and inclusion (DEI) initiatives in the United States and elsewhere, leaders in both the public and private sectors are reevaluating their organizations' policies and goals. While many employers and employees still value and support DEI, a growing chorus argues that such programs run counter to meritocratic ideals. Iris Bohnet and Siri Chilazi of the Harvard Kennedy School think there's one principle everyone should be able to agree on -- fairness -- and argue for a data-driven approach to measuring it. They share their research on how to make workplace systems more fair and offer cases we can all learn from. They wrote the book Make Work Fair: Data-Driven Design for Real Results.

What the EV Industry’s Challenges Reveal About Innovation and Regulation

Many consumers are buying electric vehicles, thanks to sportscar-like performance, government incentives, and personal motivations to minimize climate change. But the EV industry overall has revved and sputtered in unpredictable ways and offers a case study in managing innovation, regulation, and competition. Mike Colias, deputy bureau chief at The Wall Street Journal, explains the complex landscape that incumbents such as GM and Ford and start-ups like Tesla find themselves in. Through stories of iconic industry executives and bold competitive moves, he shares insights that leaders in every industry can learn from. Colias wrote the new book Inevitable: Inside the Messy, Unstoppable Transition to Electric Vehicles.

Employment Is Changing Forever

As organizations and workers face a new wave of technological change, Deborah Perry Piscione argues that we're at a pivot point where old models of employment will be replaced by entirely new ones. Get ready for GenAI-assisted, decentralized, sometimes autonomous workforces, and “jobs” that span gigs, companies, industries, geographies, and the metaverse. Piscione describes this new reality and how mindset shifts and upskilling can help us prepare. She's the coauthor, along with Josh Drean, of the book Employment is Dead: How Disruptive Technologies are Revolutionizing the Way We Work.

Bio of HBR IdeaCast

The "HBR IdeaCast" is a prestigious weekly podcast offered by the Harvard Business Review.

It features engaging discussions and profound insights from some of the foremost thought leaders in various fields.

Through this podcast, listeners have the opportunity to access valuable knowledge and innovative ideas that can significantly enrich their understanding of the business world and beyond.

Whether you're an entrepreneur, business professional, or someone keen on staying informed about the latest trends and ideas in the business landscape, the HBR IdeaCast provides a wealth of information and inspiration for personal and professional growth.

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