The Dental Practice Heroes Podcast

What’s your opinion on AI? It can transform your team, systems, and improve case acceptance — but ONLY if you know how to use it. That’s why we're talking to Dr. David Amador, who’s built real systems with AI that make his practice more profitable and efficient.

In this episode, he shares three AI tools he uses to diagnose patients, train team members, get more insurance claims approved, and streamline operations. Tune in to learn how to make AI work for your practice instead of slowing things down!

Topics discussed in this episode:

• Why you should (or shouldn’t) become a practice owner
• The benefits of Overjet and Pearl AI
• How to train your team with AI tools
• AI tools that improve communication
• Boosting case acceptance and “sales”
• The four phases of treatment planning
• The secret to making technology work in your practice

Connect with Dr. David Amador:

https://www.instagram.com/midtowndentalstudiofl/

midtown@gmail.com

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Sign up for the life changing Hero Collective 12 month program 2025 starting in September.  Go Here

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

The myth of discipline has perpetuated an enormous lie about what drives success in dental practices. Drawing from personal experience, I reveal why traditional definitions of discipline aren't necessary for extraordinary practice growth. Through vulnerable admissions about my own "undisciplined" habits (25 years of smoking, late-morning wake-ups, nightly cereal binges), I unpack what actually drove my success building a large group practice.

Text us your feedback! (please note: we cannot respond through this channel))

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Your practice is thriving, so why not sell? DPH coach Dr. Steve Markowitz owns a six-practice dental group and seriously considered cashing out, but he realized he wasn't ready to let go.

In this episode, he shares why he decided not to sell even after hitting his $10M revenue goal and what changed about his approach to ownership. You'll hear the changes that helped him become a better leader, shift out of burnout, and redefine his purpose. Learn why selling isn't always the best move!

Topics discussed in this episode:

• Why Steve didn’t sell his practice
• Reevaluating the practice and his role as owner
• The new goal for his practice
• Changes that leveled up his practice
• What he does to grow as a leader

Text us your feedback! (please note: we cannot respond through this channel))

Sign up for the life changing Hero Collective 12 month program 2025 starting in September.  Go Here

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Validation might be the most powerful leadership tool you're not using. This often-overlooked skill—distinct from praise, problem-solving, or agreement—has the remarkable ability to transform your dental practice from the inside out.

When team members bring concerns or patients express frustration, our instinct as dentists and practice owners is to jump straight to solutions. But this approach misses a crucial step that neuroscience shows is essential for creating real change. Validation—the simple act of acknowledging someone's feelings by showing you understand their perspective—activates reward centers in the brain, creating psychological safety and opening people to feedback. at dentalpracticeheroes.com and transform your practice into one where systems actually get implemented, team members stay longer, and you can practice fewer days while making more. The most successful dental practices aren't built on clinical excellence alone—they're built on leadership that makes people feel seen, heard, and valued.

Text us your feedback! (please note: we cannot respond through this channel))

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Ever feel like your dental practice is an endless cycle of putting out fires, managing team drama, and squeezing in "just one more patient"? That overwhelming weight on your shoulders isn't just in your head—and you're definitely not alone in feeling it.

Dr. Paul Etchison breaks down the three fundamental stressors that make practice ownership feel impossibly heavy: team management challenges, operational overwhelm, and the crushing clinical demands that keep you trapped chairside. But rather than offering quick fixes or motivational platitudes, he provides concrete, tested solutions that have transformed practices across the country.

Text us your feedback! (please note: we cannot respond through this channel))

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Claims keep getting denied? Here’s a hard truth: it’s probably your fault. But in this episode, Dr. Travis Campbell shares everything he's learned about how to master the insurance game, get your denial rate under 2% and stop wasting hours on appeals.

His insights cover everything from the common reasons SRP claims get denied to the simple step that makes crown approvals almost automatic. We also talk about what insurance reviewers actually want to see in claims, how to avoid surprise patient bills, and what every out-of-network practice should have in their office.

Topics discussed in this episode:

• Why practices are going out-of-network
• The biggest reason claims get denied
• Perio protocols and insurance strategy
• How to overcome the AI problem and get claims approved
• Tips for dealing with insurance reviewers
• The foundational restoration code
• How to reduce crown denials
• Metrics you should track in your office
• How to calculate better estimates
• The Dental Insurance Guy membership

Text us your feedback! (please note: we cannot respond through this channel))

Sign up for the life changing Hero Collective 12 month program 2025 starting in September.  Go Here

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Leadership's echo effect shapes dental practice culture far more than we realize. As practice owners, even when we're not actively leading, our behavior creates rippling effects that influence team dynamics long after we've left the building.

True practice culture isn't what you declare in mission statements or team meetings—it's the accumulation of every feeling your team members have about working in your practice. These feelings develop through countless small interactions where your actual behaviors either reinforce or contradict your stated values. A deep sigh when interrupted, multitasking during conversations, or inconsistently holding people accountable all send powerful unspoken messages that can undermine everything you claim to stand for as a leader.

Ready to create a practice that runs smoothly with less stress and higher profits? Consider joining our September mastermind where we'll help you build leadership skills and systems that create positive cultural echoes throughout your practice.

Text us your feedback! (please note: we cannot respond through this channel))

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

You get it, you need to let go. But how do you actually step back, stop micromanaging and see what your team can really do?

In this episode, we share actionable ways to reduce your workload, delegate the right tasks, and leave work stress at the office. Learn how you might be getting in your own way and why letting your practice fail is the first step to real growth!

Topics discussed in this episode:

• Why letting go is so hard for practice owners
• How to manage the guilt of letting go
• Exercises to redefine your role and delegate effectively
• Why you should let your practice fail
• Building your perfect work week

Text us your feedback! (please note: we cannot respond through this channel))

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Discover the psychological key that unlocks patient follow-through with the endowed progress effect—a powerful concept that transforms how dental professionals communicate about treatment plans. This game-changing approach doesn't require changing your fees, procedures, or recommendations—just the way you frame patient progress.

Through a fascinating car wash punch card study, we explore why patients who feel they've already made progress are dramatically more likely to complete their treatment. Rather than overwhelming patients with everything that needs to be done, learn to recognize and celebrate the steps they've already taken. For new patients with extensive needs, acknowledge that simply coming in was "half the battle." For returning patients after a hiatus, reinforce that they're "the type of person who cares for their teeth" rather than making them feel they're starting over.

Text us your feedback! (please note: we cannot respond through this channel))

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.