Thriving Practice with Tracy Cherpeski

Thriving Practice with Tracy Cherpeski's podcast engages in conversations with experts from the medical and dental fields.

Basic Member

Latest Episodes

The Seven Figure Dentist Featuring Kirk Teachout EP 130

The Seven Figure Dentist Featuring Kirk Teachout EP 130

Welcome to another episode of Thriving Practice. Today we’re diving into the heart of dentistry, both as a profession and a passion. Our expert guest Kirk Teachout helps us understand the nuanced theme of setting boundaries and managing challenging relationships in the close-knit fabric of a dental practice. Mastering this is one of the main keys to building a 7 figure dental practice while not working more.

Here are the key points we covered:

  1. The Boundary Blueprint - Our episode kicks off by examining why establishing clear boundaries is crucial in a dental practice, particularly in a tight-knit community. We discuss strategies for defining and maintaining these boundaries for the well-being of your staff, your patients, and yourself.
  2. Reputation and Relationships - Kirk touches on the intricate dance between maintaining a positive reputation and confronting difficult individuals. How does one balance the need for a good community standing with the imperative to stand up for the practice’s values? 
  3. Selective Patient Policy - We highlight the concept of aligning patient selection with the core values of the practice. What does this look like in practice, and how can it contribute to a healthier, more harmonious work environment?
  4. Growth Through Discomfort - Embracing discomfort is not often talked about, but it’s essential for personal and professional development. We explore how facing difficult situations can lead to growth, and why it’s a valuable skill to cultivate in any practice.
  5. Conclusion and Reflections - We wrap up the episode by reflecting on the overarching message: the importance of boundaries, courage, and growth in the world of dentistry.

You don’t need to be a dentist to gain wisdom from this episode. Learn to empower yourself by getting clear about your ideal vision, patients, practice and team.

Kirk’s Bio:

Kirk Teachout is a business coach, serial entrepreneur, and bestselling author. With the launch of his latest venture, "The Seven Figure Dentist" program through IV Quarter Coaching, he now unlocks secrets of dental practice management. His diverse experience across multiple industries has armed him with invaluable insights and tactics that ensure personal and professional growth. Teachout aims to empower other dental practice owners to realize similar successes. His four pillars—culture, team, systems, and schedule—are the secrets to successfully scaling dental practices without burning out.

Find Kirk:

Website

Instagram

TikTok

Facebook

LinkedIn

Connect With Us:

Be a Guest on the Show

Thriving Practice Community

Schedule Strategy Session with Tracy

Tracy’s LinkedIn

Business LinkedIn Page

Thriving Practice Community Instagram

Empowering Healthcare Entrepreneurs: Leveraging Community and Resources to Grow Your Practice EP 129

Empowering Healthcare Entrepreneurs: Leveraging Community and Resources to Grow Your Practice EP 129

Welcome to today’s solo episode, where Tracy explores the heart of healthcare entrepreneurship and the pivotal role of the Thriving Practice Community in empowering practice owners. In a landscape where physician practice ownership is dwindling, and the allure of entrepreneurship is overshadowed by the daunting challenges of operational management and burnout, the discussion today centers on a beacon of hope and guidance for healthcare practitioners.

Main Themes:

  • Decline in Physician Practice Ownership: Tracy kicks off the episode by addressing the concerning trend reported by the American Medical Association, highlighting the shift from entrepreneurship to employment among new physicians. What’s driving this change, and what can be done to reverse the tide?
  • Challenges Facing Healthcare Entrepreneurs: Tracy navigates through the rough waters of the healthcare industry, focusing on the lack of business training, operational burdens, and the looming shadow of burnout. These factors not only threaten the sustainability of independent practices but also impact the quality of patient care.
  • The Role of the Thriving Practice Community: Discover how this dedicated community is making strides in supporting healthcare practice owners. From business consulting to leadership masterclasses, we explore the suite of solutions aimed at bridging the gap between medical expertise and business acumen.
  • Unlocking Potential Through Innovation: Tracy dives into the insights from our recently released white paper “Unlocking the Potential of Health Care Practices.” Learn about the importance of tailored business education, the power of peer support, and how effective use of technology and outsourcing can revolutionize practice management.
  • Creating a Supportive Ecosystem: The episode highlights the community’s initiative to launch a platform for networking, idea exchange, and collaboration. This segment sheds light on how fostering a supportive ecosystem can lead to professional development, enhanced patient care, and, ultimately, entrepreneurial success.
  • Access to Resources: Lastly, Tracy shares how joining the Thriving Practice Community can open doors to executive coaching, workshops, and a network of peers, all designed to empower healthcare leaders to take control of their practices, become outstanding leaders, and positively impact the healthcare industry.

Closing Thoughts:

In wrapping up, Tracy reflects on the critical need for resources, support, and community in navigating the challenges of healthcare entrepreneurship. The Thriving Practice community stands out as a lighthouse for those seeking to grow their practices while maintaining a healthy work-life balance and contributing to the betterment of the healthcare system.

Don’t miss this enlightening discussion on the path to thriving in healthcare entrepreneurship, right here on our podcast. Join Tracy as she uncovers the keys to unlocking the full potential of private healthcare practices, fostering a new era of independent practice owners who are as savvy in business as they are in medicine.

Connect With Us:

Thriving Practice Community

Be a Guest on the Show

Schedule Strategy Session with Tracy

Tracy’s LinkedIn

Business LinkedIn Page

Thriving Practice Community Instagram

Growing Your Private Practice with Integrity: Healthcare Marketing Insights Featuring Carl White EP 128

Growing Your Private Practice with Integrity: Healthcare Marketing Insights Featuring Carl White EP 128

In today’s episode, we dive into the invaluable insights from Carl White, founder of MarketVisory Group, a healthcare marketing agency that zeroes in on the importance of personal connections and the pivotal role of patient relationships in the growth of private practices.

Main Themes:

  • The Essence of Ownership and Knowledge: Carl White emphasizes the crucial need for healthcare providers to not only own their practices but to also have a deep understanding of key financial metrics. Regular monitoring of profitability is not just recommended; it’s deemed necessary for sustained success.
  • Marketing as a Growth Catalyst: The conversation sheds light on marketing’s indispensable role in drawing patients and achieving set growth targets. It’s not just about getting the word out; it’s about enhancing the patient experience through intentional marketing efforts and community engagement.
  • Differentiation and Value Proposition: Success in today’s competitive healthcare market demands differentiation. MarketVisory Group stresses the importance of identifying and leveraging unique strengths to offer a clear value proposition to patients.
  • The Challenges of Transparency and Trust: Building trust with potential patients involves a commitment to transparency, authenticity, and integrity. The unpredictable nature of marketing outcomes and the patience required to see the results of campaigns are also discussed.
  • The Balance Between Consistency and Adaptability: Marketing is portrayed as a delicate balance, requiring both consistency in efforts and adaptability to change. The episode explores how practices can maintain this balance to stay ahead.
  • Choosing the Right Marketing Partner: With a plethora of marketing strategies and agencies out there, Carl White advises on the importance of being discerning in selecting a marketing partner that aligns with the practice’s values and objectives.

Conclusion: Carl White’s perspective is a compelling reminder of the importance of personal connections, understanding the financial underpinnings of a practice, and the strategic use of marketing to foster growth. This episode is a must-listen for healthcare providers looking to navigate the complexities of marketing in today’s competitive environment.

Stay tuned for more insightful discussions on the business of healthcare and growth strategies, right here on Thriving Practice.

Carl’s Bio:

Carl White, founder of MarketVisory Group, focuses on helping private practices in healthcare stay private. Carl has over 20 years of experience doing marketing in healthcare. For much of his career he worked at Baxter and Hollister. In 2017 he launched MarketVisory Group so he can broaden his reach and work with a wide variety of doctors, clinicians, and patients. Carl is a Duct Tape Marketing Certified Consultant. He lives in Northbrook, IL.

Find Carl:

Website

Practice Care Podcast

LinkedIn

Facebook 

Connect With Us:

Download our White Paper: A Business Blueprint for Practice Owners

Be a Guest on the Show

Thriving Practice Community

Schedule Strategy Session with Tracy

Tracy’s LinkedIn

Business LinkedIn Page

Thriving Practice Community Instagram

Healed People Heal People: Why Healthcare Practice Owners Need to Prioritize Their Mental Health EP 127

Healed People Heal People: Why Healthcare Practice Owners Need to Prioritize Their Mental Health EP 127

In this solo episode, host Tracy Cherpeski gets candid about the importance of healthcare entrepreneurs safeguarding their own mental and emotional well-being in order to show up fully for their patients, lead their teams effectively, and build sustainable, profitable practices.

As Tracy shares, the common entrepreneurial struggles of burnout, overwhelm, and lacking work-life balance are amplified in the healthcare space due to the highly emotional and demanding nature of patient care. However, doing the inner work of personal development, self-care, and healing isn't just vital for the practice owner's health - it allows them to bring more empathy, presence and impact to every patient interaction.

Tracy explores the truth that "healed people heal people" and why incorporating complementary, mindfulness-based modalities like energy work, sound healing, and breathwork into the practice can be incredibly beneficial on multiple levels:

For Patients:

- Creates a relaxing, sensory-based experience to counteract "white coat syndrome"

- Enhances receptivity to primary treatment protocols 

- Provides holistic, integrative offerings that many patients are seeking

For Practice Owners: 

- Additional revenue stream from offering complementary services

- Immersing in these practices provides nervous system regulation 

- Deepens capacity for grounded presence during patient interactions

- Supports longevity and resilience by preventing burnout

The episode closes with a call to action for practice owners to book a consultation call with Tracy to explore certifying in an integrative modality, adding practitioners to their staff, or developing an overall strategy for prioritizing mental/emotional self-care. As Tracy emphasizes, investing in your inner wellbeing is the greatest gift you can give your patients and your business's success.

Episode Summary:

- The importance of healthcare entrepreneurs caring for their mental health

- How practice owners' personal healing impacts patient care 

- The benefits of offering integrative, mindfulness-based services

- Generating an additional revenue stream through complementary modalities

- Using breathwork, energy work, etc. for practice owners' self-care

- Call to action to book a consultation call on this topic

Connect With Us:

Be a Guest on the Show

Thriving Practice Community

Schedule Strategy Session with Tracy

Tracy’s LinkedIn

Business LinkedIn Page

Thriving Practice Community Instagram

The Intersection of Traditional and Alternative Healing in Trauma Treatment Featuring Maureen Clancy EP 126

The Intersection of Traditional and Alternative Healing in Trauma Treatment Featuring Maureen Clancy EP 126

Welcome to another episode! Today we’re speaking with Maureen Clancy, a licensed clinical social worker and group practice owner who specializes in working with women, queer, and nonbinary individuals who have suffered childhood trauma. 

Maureen shares how alternative healing modalities can support both your patients and clients and your business. 

Challenging Conventional Therapy:

  • Encouragement for therapists to question their hesitations about alternative healing methods.
  • The impact of institutional pressures, white supremacy, and licensing board concerns on therapeutic practices.

Licensing and Insurance Constraints:

  • How these factors influence therapists’ approach to treatment.
  • The importance of ethical and legal considerations in adopting alternative payment methods.

Acceptance of Alternative Healing Modalities:

  • Discussion around the lack of mainstream acceptance for practices like mindfulness and Reiki.
  • The role of informed consent when integrating these practices into therapy.

Therapists’ Resistance vs. Client Demand:

  • Recognizing the conflict between clinicians’ concerns over licensure and clients’ preferences for integrative approaches.
  • Building trust through the inclusion of alternative healing methods.

Integrating Services for Practice Growth:

  • Sharing positive experiences and insights on combining therapy with services like Reiki.
  • Suggestions for therapists to package alternative healing with traditional therapy for revenue enhancement.

Non-Linear Healing and Comprehensive Packages:

  • Considering the non-linear nature of healing, especially for trauma survivors.

Healing and the LGBTQ Community:

  • Acknowledging the growing support for the LGBTQ community in the US.
  • The belief that individuals who have healed can better support others in their healing journey.

Remember to subscribe and tune in for more discussions on the intersection of traditional and alternative healing in the world of therapy.

Maureen’s Bio:

Maureen Clancy is a licensed therapist and trauma expert with 20 years of experience, specializing in helping women navigate significant life changes and childhood trauma. She is the creator of the Gate Passages Framework, a structured, bottom-up approach to trauma healing and life transitions. Certified in EMDR and trained in Sensorimotor Psychotherapy, Internal Family Systems, and AEDP, Maureen integrates Reiki, Tarot, and flower essences into her therapeutic practice for a holistic approach to healing.

Find Maureen:

Website

Facebook

Instagram

TikTok

LinkedIn

Connect With Us:

Be a Guest on the Show

Thriving Practice Community

Schedule Strategy Session with Tracy

Tracy’s LinkedIn

Business LinkedIn Page

Thriving Practice Community Instagram

Harnessing Intuition and Energy Healing Featuring Julie Ann Otis EP 125

Harnessing Intuition and Energy Healing Featuring Julie Ann Otis EP 125

Welcome to another episode of Thriving Practice. Today we’re taking a slight departure from the “norm” and talking with Julie Ann Otis, Founder of Samana Healing, somatic healer and practitioner educator. We’re diving into the serene world of alternative therapies and the enchanting New England charm. Join us as Julie Ann shares their love for Boston, the ocean, and how these elements intertwine with their unique approach to healing and wellness.

We discuss:

Alternative Therapies: The conversation takes us through a journey of alternative healing practices such as energy healing, shamanic journeying, somatic therapy, and spiritual healing, exploring their growing acceptance in modern healthcare.

Integrating Spirituality and Medicine: We discuss the increasing openness to incorporating spirituality into healing, and how body-related experiences are gaining credibility alongside traditional medicine.

Beyond Talk Therapy: Julie Ann shares insights into how clients often seek out their alternative therapies after finding limited results with conventional talk therapy, and how they facilitate a shift in focus towards creating a fulfilling life.

Intuitive Intelligence: Emphasizing the power of intuition, Julie Ann explains the importance of letting feelings guide decisions, particularly in healthcare, and how this intuitive approach can be transformative.

Practitioner’s Motivation: We discuss the heartfelt reasons why practitioners are drawn to start their own healing practices, aiming to bring about change on a soulful and emotional level.

Client Transformation: The concept of a “fairy godmother wish list” is introduced as a tool for clients to define their goals, leading to rapid expansions in identity and purpose.

Global Reach Through Technology: With the use of technology, Julie Ann celebrates being able to connect with clients worldwide, highlighting the importance of intercultural exchanges in the healing process.

Inspirational Travels: Julie Ann recounts travel experiences, particularly in Bali, that have significantly influenced their practice in energy healing and opened them up to new realities.

Quantum Physics Meets Intuition: A fascinating discussion on how the principles of quantum physics intertwine with intuitive practices within the field of alternative therapy.

To wrap up, Julie Ann reminds us to weave humor into our daily interactions and reflects on the mysterious draw that brings clients to them, suggesting a greater force at work in the healing journey.

Julie Ann’s Bio:

Julie Ann Otis is a metaphysician, shamanic practitioner, and wiseass. They offer somatic therapy and energy healing as pathways to radically shift reality. Julie Ann founded Samana Healing in 2014 with the mission of empowering people to radically change their reality. “Ease. for. every. body.” has been the message they have brought forth in their teachings and healings. As our planetary transformation unweaves the spells of domination and separateness, Julie Ann offers expert guidance in unwiring old systems from our individual experience and in relationship. They teach a broad toolkit of practices including energy healing, shamanic journeying, creative visualization, meditation, applied metaphysics, and somatic therapy. In addition to their therapeutic work with individuals and couples, Julie Ann offers a two-year training for healers, coaches, and therapists who wish to deepen and broaden their energetic and somatic toolkits. 

Julie Ann brings to their practice 20 years of experience in Buddhist psychology, vipassana and metta meditation practices, creative practice, and body-mind integration work. Their ecstatic spiritual awakening in 2011 and the subsequent unfolding of their life’s work have given them first-hand evidence of our collective spiritual guidance as we heal ourselves and our planet. Julie Ann is grateful for their remarkable teachers around the globe including Seven Stones Leadership, the Focusing Institute, Spirit Rock Meditation Center, Insight Meditation Society, Cambridge Insight Meditation Center, the Contemplative Dance Community, and Dell'Arte International. A staunch advocate for the healing power of somatic exploration and healing through art, Julie Ann has created art installations for the Institute for Contemporary Art Boston, Boston Center for the Arts, the American Repertory Theater, the City of Boston, and Harvard University. They have also published three volumes of poetry and performed at poetry festivals in Mexico, Honduras, Peru, and the United States. More information at www.julieannotis.com.

Find Julie Ann:

Website

Instagram

Connect With Us:

Be a Guest on the Show

Thriving Practice Community

Schedule Strategy Session with Tracy

Tracy’s LinkedIn

Business LinkedIn Page

Thriving Practice Community Instagram

Enhancing the Patient Experience: Sensory Training for Healthcare Providers Featuring Jessica Martin EP 124

Enhancing the Patient Experience: Sensory Training for Healthcare Providers Featuring Jessica Martin EP 124

Introduction:

Welcome to a new episode! Jessica Martin, a former school psychologist turned dental practice manager and consultant, joins Tracy today. They discuss Jessica’s journey from education to healthcare and the pivotal role of psychology in patient care and the critical intersection of psychology and patient care, focusing on how a psychological approach to patient care can revolutionize healthcare experiences.

Innovative Patient Care Strategies:

Jessica introduced the simple concept of temperature control and comfort items like blankets to create a sensory experience that calms patients. She emphasized that redesigning patient intake forms to include emotional well-being, not just medical history, can be incredibly helpful both to staff and patients.

Improving Patient Experience:

Jessica highlights how empathy in healthcare settings can reduce shame and build trust. The benefits of a patient-centric approach enhance efficiency and the overall patient experience. Creating a relaxed environment to expedite care and improve interactions with patients is something often overlooked, but incredibly supportive of a positive patient experience.

Business Perspective:

Jessica makes the business case implementing sensory support for patients:

  • Strategies that leverage patient loyalty and satisfaction to drive business success.
  • The importance of referrals, case acceptance, and compliance in private practice growth.
  • The correlation between patient relaxation and the ease of procedures.
  • The impact of a relaxed state on patient comfort, compliance, and overall satisfaction.

Jessica’s Bio:

Jessica Martin is the owner of Martin Management Consulting and co-owner of Martin Dental, a successful dental spa in Eau Claire, WI.  Jessica is a licensed school psychologist and helps medical professionals understand why patients feel anxious or fear at the dentist and other medical appointments.  Jessica has created strategies for medical professionals to remove some of the most common barriers to care.  She loves sharing ways to make the experience positive for every patient.  Jessica has assisted 90+ business professionals thrive and be more successful.  She is a mom of two and has been married to Dr. Tony Martin since 2006.

Find Jessica:

Website

Facebook

LinkedIn

Connect With Us:

Be a Guest on the Show

Thriving Practice Community

Schedule Strategy Session with Tracy

Tracy’s LinkedIn

Business LinkedIn Page

Thriving Practice Community Instagram

From Burnout to Success and Freedom Featuring Jamey Schrier EP 123

From Burnout to Success and Freedom Featuring Jamey Schrier EP 123

In this inspiring episode, Jamey Schrier, a physiotherapist turned successful business coach, shares his remarkable journey from the thrills of starting a private practice to the challenges of managing a growing team and maintaining work-life balance. Jamey's authentic and engaging storytelling offers invaluable lessons on overcoming adversity, effective leadership, and the importance of personal growth in achieving professional success.

Key Takeaways:

  • Jamey's transition from clinic owner to dealing with the stresses of employee management and its impact on his personal life.
  • The turning point after a fire destroyed his clinic, leading him to re-evaluate his priorities and approach to business.
  • How perseverance, delegation, and clear communication transformed Jamey's practice, leading to significant growth.
  • The parallel between leadership and parenting, emphasizing the need for support systems like therapy and coaching.
  • Overcoming personal biases, hiring challenges, and the role of self-awareness in effective decision-making.
  • The emotional and financial costs of lack of clarity, and Jamey's evolution as a leader and person.
  • Opportunities for growth through positive associations, networking, and surrounding oneself with influential people.
  • Jamey's actionable advice, including taking his "Practice Quiz" to identify areas for improvement.
  • The importance of applying knowledge rather than just learning, with a call to action for practice owners.

Whether you're a healthcare practitioner, business owner, or anyone seeking inspiration for personal and professional growth, this episode is a must-listen. Jamey's story is a powerful reminder that success lies in the relentless pursuit of self-improvement and the willingness to adapt and lead with authenticity.

Jamey’s Bio:

Jamey Schrier, P.T. is a best-selling author, speaker and CEO of Practice Freedom U, a business coaching and training company who's helped hundreds of practice owners create highly profitable businesses. Jamey is a former private practice owner and his book, The Practice Freedom Method has helped scores of practitioners Work Less, Earn More, and enjoy a life they deserve.

Find Jamey:

Website

Jamey's LinkedIn

Practice Freedom U LinkedIn

YouTube

Facebook

Connect With Us:

Be a Guest on the Show

Thriving Practice Community

Schedule Strategy Session with Tracy

Tracy’s LinkedIn

Business LinkedIn Page

Thriving Practice Community Instagram

 

Improve Patient Outcomes and Profits by Offering Functional Nutrition Coaching EP 122

Improve Patient Outcomes and Profits by Offering Functional Nutrition Coaching EP 122

Welcome to our latest episode! Today, Tracy’s flying sola and diving into an exciting approach that’s reshaping the healthcare industry: the integration of functional nutrition and health coaching into medical practices. Here are the key highlights and themes she covered:

  • Scaling Up Without Burnout: Discover the Thriving Practice community’s mission to help healthcare practice owners grow their businesses efficiently. We discuss how business consulting, leadership training, and educational resources can prevent burnout and promote sustainable practice growth.
  • A Holistic Approach to Patient Care: Learn why functional nutrition and health coaching are becoming essential services for modern healthcare providers. We delve into how these services can significantly improve patient outcomes, particularly regarding energy levels, mood, and digestion.
  • Building Stronger Patient Relationships: Understand the benefits of personalized nutrition plans and health coaching in fostering deeper connections between patients and providers. We discuss how this integration can make practices stand out and provide more cost-effective care.
  • Research-Backed Innovations: We emphasize the importance of research in supporting the adoption of nutrition-focused care models in primary care settings. Listeners will get insights into the latest findings that endorse this holistic approach.
  • Expert Guidance for Growth: Providers seeking to transform their practices can tap into a wealth of knowledge from our previous podcast episodes. We encourage our audience to subscribe for expert advice on various aspects of practice development.

Remember to subscribe for more insights and strategies. Thank you for joining us!

Tracy’s Bio:

Tracy Cherpeski, MBA, MA, CPSC, is a Business Consultant and Executive Coach with over 20 years of experience. Tracy is the go-to expert for private practice owners and their teams, teaching them how to optimize their time and scale their practices without sacrifice. She helps her clients take back their time and energy to start living a fulfilled life as a high-impact provider and CEO. Tracy is host and executive producer of Thriving Practice podcast, and works with healthcare practice owners around the world.

Connect With Us:

Be a Guest on the Show

Thriving Practice Community

Schedule Strategy Session with Tracy

Tracy’s LinkedIn

Business LinkedIn Page

Thriving Practice Community Instagram

Bio of Thriving Practice with Tracy Cherpeski

Thriving Practice with Tracy Cherpeski is a podcast designed to support practice owners in building successful and sustainable businesses while maintaining their focus on providing excellent care. Hosted by Tracy Cherpeski, an executive coach and consultant specializing in mindset mastery and time leadership, the podcast offers valuable insights and strategies to help practitioners thrive in their professional and personal lives.

Each week, Tracy engages in conversations with experts from the medical and dental fields, exploring various aspects of practice management, growth, and success. By interviewing industry professionals, the podcast delves into topics such as scaling businesses, overcoming challenges, and aligning personal values with business goals. Listeners gain practical advice and actionable wisdom that can be applied to their own practices.

Tracy also shares her own insights and expertise in solo episodes. Through these episodes, she provides guidance on mindset mastery and time leadership, empowering listeners to enhance their productivity, prioritize effectively, and create a thriving practice that aligns with their desired lifestyle.

Similar Podcasts

Podcasts

United States

"The Partnership Economy" podcast is hosted by David A. Yovanno and Todd Crawford.

The Moms Without Capes Podcast, hosted by Onnie Michalsky, MA, LCPC.

Podcasts

United Kingdom

B2B Marketing Asia, hosted by Joe Escobedo.

Podcasts

United Kingdom

The Evolving Leader is a thought-provoking podcast hosted by Jean Gomes.

The B2B Leadership Podcast, hosted by Nils Vinje.

Podcasts

United States

The VITALIZE Podcast, hosted by Justin Gordon.

Podcasts

United States

Managers Club, Interviews and Resources for Engineering Managers.

Real Estate Excellence, hosted by Tracy Hayes.

back-to-top