The Impact Multiplier CEO

Do you need to have a super power to be an effective CEO? What happens if you don't? How can you build a pan-continental business with zero experience? And how can you empower your managers to lead effectively?

In this episode Richard speaks with Rebecca Harrison, who has spent the last decade building the African Management Institute (AMI), Africa’s leading provider of business and management learning, supporting 37,000 businesses in 39 African countries, impacting 1.5 million livelihoods and contributing more than $130M to the continent’s economies.

In this conversation, you’ll learn:

• What caused Rebecca to pursue a impact business in a sector and market she had almost no experience of, and what she had to learn the hard way.
• Why Rebecca doesn't think she has a particular super power - what she says is important instead -- and a helpful reframe of the topic by Richard
• Rebecca's three hard-won tips on building an effective middle management, even in a hierarchical culture sometimes where often the assumption is that "obedience" than "ownership" is required.

Resources/sources mentioned:

• African Management Institute - https://africanmanagers.com
• The Impact Multiplier CEO Podcast (https://xquadrant.com/podcast/)
• Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.
• Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/

For full show notes, head to https://xquadrant.com/rebecca-harrison

Timestamps:

00:00 Intro

05:36 How to make an impact in Africa

13:05 Align business vision with impactful purpose

16:33 How to enjoy the entrepreneurial journey

18:13 Founder CEO: Care drives progress, not brilliance

26:40 Define management expectations for cultural clarity

34:44 Monthly cash flow and team meetings checklist

38:03 Facing fear, accepting leadership to innovate forward.

How can you build a business that is genuinely global on day one? How do you set up marketing, sales, delivery, recruitment and operations when your local market is not going to be your largest market, and where you want customers to come from anywhere?

Today Richard speaks with Fred Plais, co-founder and CEO of Platform.sh, a leading, VC funded Platform-as-a-service for building, running, scaling web applications.

In this conversation, you’ll learn:

The critical early decisions that enabled the business to go global from day 1

Why Platform.sh limits employment to only 12 countries, despite being 100% remote

The process innovations that have allowed Platform.sh to successfully operate a remote-first culture

The big mistake Fred made when needing to accelerate profitability... and what happened

Resources/sources mentioned:

The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)

Platform.sh (https://platform.sh/)

Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.

Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/

For full show notes, head to https://xquadrant.com/fred-plais

Timestamps:

00:00 Intro

06:01 Building global businesses

10:14 Finding great talents outside major hubs

13:56 The new remote work paradigm

21:58 Distributed global teams ensure 24/7 customer support.

26:52 Ensuring cultural fit, clear goals, and remote work.

31:24 In-person meetings enhance problem-solving and collaboration.

36:09 Reducing cloud app carbon emissions, efficiently.

41:29 Focus on future strategy, not micromanage tasks.

How can you keep lean and efficient despite hyper growth?

Welcome to The Impact Multiplier CEO, helping you to 10X your financials, 10X your positive impact and 10X the fun you have along the way! Today Richard Medcalf is speaking with Toms Jurjevs, Founder and CEO of Sun Finance, a 1200-person strong business that was recently recognised as the No.1 fastest-growing fintech in Europe by The Financial Times.

Toms shares the story of Sun Finance's incredible growth, expanding into 12 international markets and delivering billions in loans.

In this conversation, you’ll learn:

• How Toms minimises bureaucracy and keeps the business agile
• The three interrelated elements that Tom keeps a permanent focus on, in order to manage hyper growth without bloat
• The "Eagle Strategy" for avoiding micromanagement whilst staying on top of the details
• How Toms expanded to 12 International Markets

Resources/sources mentioned:

• Sun Finance https://sunfinance.group
• The Impact Multiplier CEO Podcast (https://xquadrant.com/podcast/)
• The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)
• Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.
• Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/

For full show notes, head to https://xquadrant.com/toms-jurjevs

Timestamps:

00:00 Intro

06:30 Why you should focus on efficiency.

07:25 Spend wisely; avoid comfort and bureaucracy.

16:17 Success leads to comfort

18:34 Fear of mistakes leads to avoiding action.

20:55 Use calls and WhatsApp instead of emails.

24:59 Maximize growth potential without comfort zone complacency.

31:43 Balancing oversight and action in SunFinance operations.

How can you avoid the common mistakes CEOs make as they scale from £0M to £15M?

Today we find out. Richard speaks to Peter Busby, founder of professional services company Grayce that he scaled scaled to £15M in 7 years with 240 people. Peter shares his insights on building a successful business. We’ll explore everything from the lean startup approach and scaling challenges to maintaining growth and the critical need for self-awareness as a leader. We'll also delve into the collaborative mindset that fueled Grace’s success and the pragmatic approach Peter took in hiring, often trusting gut instincts over polished interviews.

In this conversation, you’ll learn:

• The specific mindset you need for success as a founder
• The two foundational elements - often skipped over - that are key to building a successful business.
• The different phases of business growth, how to succeed and what to avoid at each stage.
• Recruitment during scaling
• Leadership changes during steady growth phases
• Importance of mentors and support systems
• Overcoming self-doubt and comfort zones
• Thinking big and recognizing growth opportunities

Resources/sources mentioned:

• The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)
• Grayce (https://www.grayce.co.uk/)
• Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.
• Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/

For full show notes, head to https://xquadrant.com/peter-busby

How do you grow a business that is so innovative it changes how your entire ecosystem needs to work?

Today Richard speaks with Karl Andersson, Founder of Matsmart-Motatos, one of Europe's fastest-growing companies according to the Financial Times with a consistent annual growth of some 70%.

Matsmart-Motatos is aiding the sustainable reform of the food system by allowing customers to buy products that would otherwise be discarded due to reasons like changes in packaging, seasons or best-before dates.

In this conversation, you’ll learn:

How Karl identified the business opportunity

The difficulties of pioneering a new business model - and how Karl overcome those

How Karl built the necessary trust with logistics partners and suppliers

The very different mindset that Karl looks for in his sales team

Leadership skills that Karl aquired along the way

Resources/sources mentioned:

https://motatos.com

The Impact Multiplier CEO Podcast (https://xquadrant.com/podcast/)

Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.

Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/

For full show notes, head to https://xquadrant.com/karl-andersson

Timestamps:

00:00 Intro

04:48 How to solve the food waste issue.

08:18 Using third-party logistics to overcome challenges.

12:06 How can LinkedIn build relationships effectively.

15:49 Partnering with major FMCG corporations.

19:28 Growing in new markets requires strategic scaling efforts.

23:54 Communication, trust, targets, not detailed OKRs - success.

29:13 Carl pioneers impactful business tackling food waste.

30:53 Leave a review, visit xquadrant.com for support.

What are the skills you'll need to develop in your business, in an AI world?

This is the question Richard explores with today's guest. Tim Smeaton is the CEO and Co-Founder of Kubrick Group, a company that helps organizations realise the value of data, AI, and cloud technology. 

In this conversation, you’ll learn:

Why Tim recommends you "ignore amazing opportunities."

How Tim identified a structural problem to solve with his business - and the results he got.

The potential impact of AI on technology spend, customer service, and decision-making.

What skills you'll need to thrive as AI ramps up.

Resources/sources mentioned:

The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)

Kubrick Group (https://www.kubrickgroup.com/us/)

https://www.linkedin.com/in/tim-smeaton-424929

Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.

Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making Time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/

For full show notes, head to https://xquadrant.com/tim-smeaton 

Timestamps: 

00:00 Intro

04:28 Analytical approach to problem-solving

11:43 Addressing skills gap by training in data

17:08 Consulting firm offers great value and benefits

20:08 Organizations lag in adopting AI 

25:12 World Economic Forum highlights

33:43 Concerns about the future marketplace and business models

36:44 Expand digital areas, diverse training, impact measurement

40:16 Hiring and managing a larger team effectively

• The story of how they acquired 17 businesses in 4 years
• The 'business model epiphany' that led to a dramatic reinvention
• How the business geared up to scale fast
• How Michael dismantled the silos that the M&A strategy had created
• The 3-phase roadmap that guided Michael's strategic thinking

• The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)
• Visit Michael Riedl here: https://www.mr.ceo/
• Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.
• Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/

• How Björn identified the potential of the pharmaceutical sector in Sweden
• How to build a strong consumer preference and win market share against strong incumbent competition
• The one part of the financial plan that Björn underestimated
• What caused one of the co-founders to resign, and what Björn learned from that
• The next steps, now the initial goals have been attained

• The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)
• Meds (https://meds.se/)
• Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.
• Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making Time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/