Dental Protection Australia

Dentists

Dental Protection Australia podcast, hosted by the Dental Protection advisory team.

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Latest Episodes

Riskbites: The Elasticity of Truth

Is truth linked to fact? Is it a rigid and fixed construct or is it moveable, expanding and contracting like a rubber band.

In many ways truth can be subjective and is often seated in an individual’s perception of the facts, what they have experienced, what they believe they have experienced and what they want to believe they have experienced. Unfortunately, when perceptions of truth don’t align, it can it result in practitioners bearing the brunt of a very unhappy patient.

In this episode of RiskBites, Dentolegal consultants Dr Annalene Weston and Dr Kiran Keshwara discuss the elasticity of truth, sharing helpful advice on how practitioners can avoid being stung or blamed, when the band of truth recoils or potentially snaps.

RiskBites: Burnout – using your third space wisely

Join Dr Annalene Weston and Dr Kiran Keshwara, dentolegal consultants at Dental protection as they discuss the issue of Burnout, one of the most pressing concerns for contemporary dental practitioners globally.

Annalene is a champion for interventions that safeguard the needs of dental professionals and in this episode, she explains what Burnout is, how it feels and how it can present in ourselves, our colleagues and in our practice.

Annalene and Kiran, also discuss the concept of a third space and how we can utilise this space that sits ‘in between’ to our benefit.

RiskBites: When can a patient sue?

The thought of litigation can unsettle the most seasoned practitioner.

A question often asked by members who have received notification, or a threat of legal proceedings is …. ‘When can patients sue?’

In this episode of RiskBites Senior dentolegal consultant Dr Annalene Weston and Dr Kiran Keshwara, from Dental protection discuss the how, when and why patients can successfully sue their dentist.

They go on to explain the process of legal claims and provide sequential advice on how to proceed if you do find yourself in receipt of letter from a lawyer. Concluding their discussion with helpful tips and advice on how you can avoid a complaint or adverse outcome escalating to a legal claim in the first place.

RiskBites: I’ve received a solicitors letter

Receiving a solicitors letter can be a terrifying experience for any practitioner, particularly when you read it, and are unsure what it means for you and your registration Join Senior Dentolegal Consultant Dr Annalene Weston and Dr Mike Rutherford from Dental Protection as they discuss the different types of letters that can be received, and what to do when they are.

RiskBites: How to document risks and warnings

In this episode of RiskBites, Senior dentolegal consultant Dr Annalene Weston and Dr Ralph Neller focus on how practitioners can best capture their discussions about risk and warnings in their clinical records. Annalene and Ralphs discussion highlights the challenges faced by practitioners when their records fail to evidence these discussions and provide helpful advice of how to document both general and particular risks specific to each procedure and patient

RiskBites: Online regret repent later

The internet and virtual communication have brought significant gains to our profession and although this might only seem positive, in reality, there is a downside. The fallout from these advances can result in unexpected and unintended consequences for practitioners and patients alike.

Join Senior Dentolegal Consultant Dr Annalene Weston and Dr Colm Harney from Dental Protection as they discuss the phenomenon of ‘online disinhibition effect’ and the role it plays in online communication. They identify the positive and the negative effects of this behaviour as well as areas where practitioners can easily find themselves amiss or in precarious situations. Helping you to recognise these behaviours in yourself and in your patients and respond accordingly.

RiskBites: Dealing with Angry Patients

At Dental Protection, we are seeing an increase in the number of calls from members who are dealing with upset, angry or aggressive patients.

In this episode of RiskBites, Senior Dentolegal consultant Dr Annalene Weston and Dentolegal consultant Dr Kiran Keshwara provide helpful advice on how to recognise an upset or angry patient and provide tips and strategies on how to manage these challenging situations, achieving this best outcome possible for you and your patient.

RiskBites: Boundary setting for patients who push

Some aspects of communication with patients are not just necessary, they are vital to ensuring the success of your business and or your individual reputation.

In this episode of RiskBites, Dental Protections Senior dentolegal consultant Dr Annalene Weston and our inhouse lawyer Helen Harbourne, discuss the importance of establishing clear professional and personal boundaries with patients from the outset. Identifying the types of patients who might seek to challenge these boundaries, and how best to manage these patients and their care.

RiskBites: Saying No to Patients

Saying no to patients or refusing treatment can be difficult for any well-meaning and caring practitioners.

In this episode of RiskBites, Senior Dentolegal consultant Dr Annalene Weston and Dr Kiran Keshwara from Dental Protection focus on the critical subject of how we say no to patients, asking and answering that all-important question ‘Can we do it, should we do and if we should, how are we going to do it'

Bio of Dental Protection Australia

Dental Protection Australia podcast channel, where dental practitioners across Australia can find valuable insights and guidance on the key dentolegal risks and issues they face. Hosted by the Dental Protection advisory team, this podcast aims to provide dentists with the necessary knowledge and resources to navigate the complex legal and ethical considerations in their practice.

The Dental Protection advisory team, comprised of experienced professionals, shares their expertise to assist dental practitioners in delivering safe and high-quality care to their patients while mitigating dentolegal risks. Through engaging discussions, they address current dentolegal challenges and provide practical recommendations to help dentists steer clear of potential pitfalls.

In addition, the RiskBites series offers concise episodes that focus on specific issues impacting the dental profession. These short episodes deliver bite-sized guidance, allowing dental practitioners to stay informed and take proactive measures to address emerging dentolegal concerns.

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