The Global Leadership Podcast

Our topic for December is “conflict,” and GLN President and CEO gets us started with this conversation with Whitney Putnam. We invite you to listen as David shares how his approach to conflict has evolved and some of the practical lessons he’s learned over time. Conflict is inevitable, but it does not have to result in negative consequences; it can actually improve our relationships and our work together.

It’s difficult to keep our cool when disagreements and tension crop up in our relationships. Yet, this is the moment when we most need to be calm and curious. Is there a way that we can start to move beyond reacting impulsively and start to become curious about what is truly going on behind the conflict we are experiencing? Comedic thought leader, author and actor Michael Jr. sat down with Craig Groeschel at the 2024 Global Leadership Summit and shared what we often get wrong about conflict.  He unpacked how becoming internally curious is a key tool to unlock the true gift that disagreements can bring to our lives. This episode is for anyone who is looking for practical ways to reframe conflict in any area of your life.

How do you react when you fail? Have you ever wished that you could learn more quickly from your failures and move on? In this episode, GLS Executive Producer Lori Hermann sits down with CEO, executive coach and best-selling author Ryan Leak to hear how he learned more from his failures than he ever did from his successes. In their conversation, they discuss his documentary, “Chasing Failure,” and how failure became the best teacher throughout his life. 

Are you a leader who wants to help your team learn to risk more and fail well? In this episode, Harvard Business School professor Amy C. Edmondson sits down with our Jason Jaggard to unpack her research behind her latest book, The Right Kind of Wrong: The Science of Failing Well. Their conversation includes the difference between a mistake and a failure, the 3 categories of failures, and how to encourage a team to experiment and learn quickly.

For leaders, there’s no avoiding failure; it just comes with the territory. However, how leaders respond when things don’t go as planned—how they lead through failure—is absolutely critical. This month, we are going to focus on ways that leaders can lead through failure and turn potential disappointment into powerful lessons for growth and renewal. In this episode, GLN President and CEO, David Ashcraft, shares stories of times when things did not go as planned, and how he has learned to “fail well” over time.

Hospitality is one of the most powerful differentiators that an organization possesses, but it can be challenging to create and sustain it across an entire culture. In this episode, cofounder and former president of Ritz-Carlton Hotel Company, Horst Schulze, shares hospitality insights from a legendary career with GLN President and CEO, David Ashcraft. If you’re a leader who is interested in creating a culture of excellence and customer-focused hospitality, we invite you listen in to this rich conversation!   

It’s not often that you get to listen to someone who has literally been rated the best in the world in their craft, but that is exactly what this episode is about. Under Will Guidara’s Leadership, Eleven Madison Park (EMP) received 3 Michelin Stars, and was rated the #1 restaurant in the world.  In this conversation with GLN President and CEO David Ashcraft, recorded live at the Global Leadership Summit, Will shares about the power of hospitality for all businesses and organizations. He also shares some of the leadership principles that created a winning culture at EMP. If you have ever wanted to learn from someone operating at the peak of their profession, this episode is just right for you. 

What should leaders know about hospitality? What does it mean to be welcoming? Whitney Putnam (GLN VP of Marketing and Global Leadership Podcast Host) and David Ashcraft (GLN President and CEO) kick off this month’s focus with a focus on the importance of hospitality. In the conversation, David reflects on the impact hospitality can have on guests and/or customers, and how showing unreasonable hospitality to others can positively impact a team.

What’s your story? More specifically, is the story that you tell yourself releasing you to live your best life, or is it holding you back? In this episode, Global Leadership Summit Executive Producer Lori Hermann sits down with storytelling expert and author Kindra Hall to explore why story has such extraordinary power and to share some steps we all can take to make sure our inner stories are not undermining our deepest dreams.