The Global Leadership Podcast

Are you a leader who wants to help your team learn to risk more and fail well? In this episode, Harvard Business School professor Amy C. Edmondson sits down with our Jason Jaggard to unpack her research behind her latest book, The Right Kind of Wrong: The Science of Failing Well. Their conversation includes the difference between a mistake and a failure, the 3 categories of failures, and how to encourage a team to experiment and learn quickly.

For leaders, there’s no avoiding failure; it just comes with the territory. However, how leaders respond when things don’t go as planned—how they lead through failure—is absolutely critical. This month, we are going to focus on ways that leaders can lead through failure and turn potential disappointment into powerful lessons for growth and renewal. In this episode, GLN President and CEO, David Ashcraft, shares stories of times when things did not go as planned, and how he has learned to “fail well” over time.

Hospitality is one of the most powerful differentiators that an organization possesses, but it can be challenging to create and sustain it across an entire culture. In this episode, cofounder and former president of Ritz-Carlton Hotel Company, Horst Schulze, shares hospitality insights from a legendary career with GLN President and CEO, David Ashcraft. If you’re a leader who is interested in creating a culture of excellence and customer-focused hospitality, we invite you listen in to this rich conversation!   

It’s not often that you get to listen to someone who has literally been rated the best in the world in their craft, but that is exactly what this episode is about. Under Will Guidara’s Leadership, Eleven Madison Park (EMP) received 3 Michelin Stars, and was rated the #1 restaurant in the world.  In this conversation with GLN President and CEO David Ashcraft, recorded live at the Global Leadership Summit, Will shares about the power of hospitality for all businesses and organizations. He also shares some of the leadership principles that created a winning culture at EMP. If you have ever wanted to learn from someone operating at the peak of their profession, this episode is just right for you. 

What should leaders know about hospitality? What does it mean to be welcoming? Whitney Putnam (GLN VP of Marketing and Global Leadership Podcast Host) and David Ashcraft (GLN President and CEO) kick off this month’s focus with a focus on the importance of hospitality. In the conversation, David reflects on the impact hospitality can have on guests and/or customers, and how showing unreasonable hospitality to others can positively impact a team.

What’s your story? More specifically, is the story that you tell yourself releasing you to live your best life, or is it holding you back? In this episode, Global Leadership Summit Executive Producer Lori Hermann sits down with storytelling expert and author Kindra Hall to explore why story has such extraordinary power and to share some steps we all can take to make sure our inner stories are not undermining our deepest dreams.

Have you ever wished you could learn from someone at the absolute top of their craft? In this episode of the Global Leadership Podcast, you get to listen in as GLN President and CEO David Ashcraft speaks with author, entrepreneur, and master communicator Erwin McManus about his concept of seven frequencies of communication. If you are curious about how communicating—both speaking and listening—can be used to remove barriers from your life and unlock hidden potential in others, we invite you to join us for this powerful and engaging conversation.

Effective communication is a critical, but sometimes overlooked, aspect of leadership. Used correctly, effective and clear communication ensures that our messages get heard, our vision gets communicated, and our people feel seen and heard. Recently, podcast host and GLN VP of Marketing Whitney Putnam sat down with GLN President and CEO David Ashcraft to introduce this month’s theme of effective communication, and to hear about his own best practices around communication from over 30 years of strategic leadership.

In this second episode about the 2024 Global Leadership Summit, GLN VP of Marketing and podcast host Whitney Putnam talks with Craig Groeschel and Jo Saxton about how they were personally impacted by this year’s Summit. We invite you to listen in as Craig and Jo share their highlights and challenges that they heard and also some of the ideas and actions that they are implementing immediately on their teams.