Leadership Next

WM CEO Jim Fish joins Leadership Next to unpack how the company formerly known as Waste Management is reinventing itself for a new era—one defined by sustainability, automation, and culture-first leadership. Fish explains how WM is transforming from a landfill-dependent waste hauler into a high-tech environmental leader, investing in profitable recycling centers and piloting autonomous garbage trucks. He shares why recycling is not only good for the planet but a major business driver, and reveals WM’s plan to reduce 5,000 jobs through attrition—not layoffs—by automating hard-to-fill roles. Along the way, Fish reflects on the surprising role trash collection has played in improving public health, and why, in his eyes, managing waste responsibly is a civic duty we all share.

What does it take to lead during a new era of health, culture, and commerce? Brooks Running CEO Dan Sheridan joins Leadership Next to discuss the company’s pivotal role in today’s running resurgence, and how it’s winning over Generation Well. From investing in biomechanics and injury prevention to launching lifestyle collaborations, Sheridan shares how Brooks remains purpose-led and performance-focused while adapting to modern consumer habits. He also reflects on navigating global expansion, tariff challenges, and how a strong internal culture has kept Brooks grounded as it grows. 

Gillian Zucker, master operator at the L.A. Clippers, discussed her unique relationship with owner Steve Ballmer, emphasizing his genuine love for the game. She detailed her career journey, from Hamilton College to roles in PR, sales, and operations. Zucker highlighted the transformation of the Clippers’ fan base and the development of Intuit Dome, focusing on frictionless technology and fan engagement. She shared insights on leveraging data for personalized experiences, such as rewarding loud fans and using facial recognition. Zucker also touched on the Clippers’ commitment to sustainability and efforts to enhance the fan experience through innovative features like the Halo scoreboard and the Wall. 

Yahoo CEO Jim Lanzone joins Leadership Next to unpack the company’s bold transformation from a sprawling media conglomerate into a streamlined, product-first tech company. He shares lessons from turning around Ask Jeeves; why authenticity, not hype, is key to rebuilding trust; and how Yahoo’s future rests on delivering real utility to users through innovation in AI, sports, finance, and beyond.    Plus, Lanzone gets personal about leadership, family, and why Yahoo’s next 30 years might be its most exciting yet. 

Daphne Koller, CEO of insitro and cofounder of Coursera, joins Leadership Next to unpack a bold idea: Just as calculus revolutionized our understanding of physics, AI could do the same for biology. In this episode, Koller explains how insitro is blending biology and machine learning to unlock new treatments for diseases like ALS and fatty liver. She also opens up about her leap from academia to entrepreneurship, the ethical challenges of data collection, and why the future of medicine lies in personalized, AI-driven care. Plus, her take on why humans and machines must work in tandem to drive meaningful innovation. 

Zillow CEO Jeremy Wacksman joins Leadership Next to unpack the forces reshaping American real estate—and the friction threatening its transparency. In a wide-ranging conversation, Wacksman addresses the industry lawsuit brought by Compass and defends Zillow’s stance on keeping property listings open and accessible to all. He explains how the current system—a uniquely American one that allows any buyer or agent to view every listing—is now at risk.With home prices nearly doubling since the pandemic and affordability out of reach for many millennials and Gen Z buyers, Wacksman outlines how Zillow is leaning into AI, computer vision, and immersive virtual experiences to create “super listings” that streamline the buying process. He also shares Zillow’s strategy for supporting buyers long before they’re ready to transact, highlighting the role of casual browsing in shaping the future of homeownership.Wacksman discusses the emotional weight of buying a home, why nearly half of buyers report crying during the process, and how Zillow is building tools to ease the burden. He also opens up about the company’s remote-first culture, the power of retreats to foster creativity, and why he champions a “career jungle gym” over a traditional ladder.

Brian Moynihan, CEO of Bank of America, joins Leadership Next to reflect on his journey from law to banking—and how that unexpected pivot brought him to the head job at one of the world’s largest financial institutions. He shares his leadership philosophy, emphasizing the power of staying calm in a crisis and the importance of giving energy to his team, not taking it away.  Moynihan discusses Bank of America's strategic shift from aggressive acquisitions to organic growth, fueled by major investments in technology—like the AI assistant Erica. He explains why Erica is evolving from “third-grade Einstein” to near-genius capabilities.  He also shares his perspective on responsible capitalism, the importance of expanding opportunities for underserved communities, and how he's preparing the bank for its next generation of leaders.  Tune in to hear Moynihan's take on what it means to wear responsibility like a “comfortable sweater”—and how corporate leaders can help combat hate and promote dignity in today’s world. 

Michelle MacKay, CEO of Cushman & Wakefield, doesn’t see the company as just a real estate firm—she sees it as an architect of the built world. In this episode of Leadership Next, she joins us to discuss the evolving definition of commercial real estate and Cushman & Wakefield’s expansive global strategy, from solar installations to hospital management. Michelle reflects on her unconventional path from political science to the C-suite, her “filters-off” approach to hiring, and the lessons boardrooms have taught her about resilience. She also breaks down why adaptability is crucial in cities like New York and Singapore, how AI is reshaping the future of the industry, and why she’s placing big bets on underdog markets like Baltimore and St. Louis.

In this episode, Dropbox founder and CEO Drew Houston joins Leadership Next to share how he's reimagining work in the age of AI. He traces Dropbox’s evolution—from solving file-syncing in the early cloud era to launching Dropbox Dash, a new AI-powered search and knowledge-management tool. Houston reflects on the hard lessons from failed ventures into email and photo apps, the pressures of self-disruption, and what it takes to stay relevant in a crowded productivity space. He also opens up about distributed work, leadership growth, and the books and mentors that have shaped his journey toward becoming a “bionic CEO.”